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Evidence Guide: SHBHCLS004 - Neutralise unwanted colours and tones

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SHBHCLS004 - Neutralise unwanted colours and tones

What evidence can you provide to prove your understanding of each of the following citeria?

Consult with client.

  1. Access and review any existing client hair colour history or create for new clients.
  2. Determine, through discussion and questioning, nature of client dissatisfaction with current hair colour.
  3. Discuss client colour preferences, and expectations of desired base colour and tone using colour charts to assist.
  4. Engage client in discussion about lifestyle and self-care factors that may impact on success of colour treatment.
  5. Visually examine and analyse unwanted colour and tones, client skin and hair characteristics and condition.
  6. Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend colour treatments appropriate for the client.
  7. Obtain client agreement to proceed with recommended colouring services.
Access and review any existing client hair colour history or create for new clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine, through discussion and questioning, nature of client dissatisfaction with current hair colour.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss client colour preferences, and expectations of desired base colour and tone using colour charts to assist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage client in discussion about lifestyle and self-care factors that may impact on success of colour treatment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Visually examine and analyse unwanted colour and tones, client skin and hair characteristics and condition.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend colour treatments appropriate for the client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain client agreement to proceed with recommended colouring services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine contraindications to corrective colour treatment.

  1. Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.
  2. Complete a strand test where hair analysis indicates risk to hair structure and condition.
  3. Identify contraindications to proceeding with colour correction treatment and explain any present to client.
Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete a strand test where hair analysis indicates risk to hair structure and condition.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify contraindications to proceeding with colour correction treatment and explain any present to client.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select colour correction products and prepare for service.

  1. Use knowledge of hair biology and cosmetic chemistry, as it applies to hair colour correction, to ensure effective and safe use of chemicals.
  2. Select colour correction products to neutralise unwanted colour and tones and to achieve target base colour and tone.
  3. Select and prepare equipment according to product instructions and application methods to be used.
  4. Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.
  5. Measure and prepare colour correction products, according to product instructions and ensure minimal wastage.
  6. Apply wraps and towels and skin barrier cream to ensure client protection and safety.
Use knowledge of hair biology and cosmetic chemistry, as it applies to hair colour correction, to ensure effective and safe use of chemicals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select colour correction products to neutralise unwanted colour and tones and to achieve target base colour and tone.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and prepare equipment according to product instructions and application methods to be used.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure and prepare colour correction products, according to product instructions and ensure minimal wastage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply wraps and towels and skin barrier cream to ensure client protection and safety.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply colour correction products.

  1. Maintain client and operator comfort and safety throughout colour service according to organisational procedures.
  2. Apply colour correction products using methods and following stages shown in product instructions.
  3. Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.
  4. Time processing of colour correction products to achieve target result, according to product instructions, and monitor through observation.
  5. Remove residual product at end of processing time, according to product instructions.
  6. Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.
Maintain client and operator comfort and safety throughout colour service according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply colour correction products using methods and following stages shown in product instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time processing of colour correction products to achieve target result, according to product instructions, and monitor through observation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remove residual product at end of processing time, according to product instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review service and provide home care advice.

  1. Review service outcomes against client expectations and confirm client satisfaction with colour and tone result.
  2. Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.
  3. Reach agreement with client on proposed solutions through positive and open communication.
  4. Advise on and recommend home colour care products and sun protection strategies.
  5. Update client history to include full details of colour correction service.
Review service outcomes against client expectations and confirm client satisfaction with colour and tone result.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reach agreement with client on proposed solutions through positive and open communication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise on and recommend home colour care products and sun protection strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update client history to include full details of colour correction service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client.

1.1.Access and review any existing client hair colour history or create for new clients.

1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current hair colour.

1.3.Discuss client colour preferences, and expectations of desired base colour and tone using colour charts to assist.

1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of colour treatment.

1.5.Visually examine and analyse unwanted colour and tones, client skin and hair characteristics and condition.

1.6.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend colour treatments appropriate for the client.

1.7.Obtain client agreement to proceed with recommended colouring services.

2. Determine contraindications to corrective colour treatment.

2.1.Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.

2.2.Complete a strand test where hair analysis indicates risk to hair structure and condition.

2.3.Identify contraindications to proceeding with colour correction treatment and explain any present to client.

3. Select colour correction products and prepare for service.

3.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair colour correction, to ensure effective and safe use of chemicals.

3.2.Select colour correction products to neutralise unwanted colour and tones and to achieve target base colour and tone.

3.3.Select and prepare equipment according to product instructions and application methods to be used.

3.4.Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.

3.5.Measure and prepare colour correction products, according to product instructions and ensure minimal wastage.

3.6.Apply wraps and towels and skin barrier cream to ensure client protection and safety.

4. Apply colour correction products.

4.1.Maintain client and operator comfort and safety throughout colour service according to organisational procedures.

4.2.Apply colour correction products using methods and following stages shown in product instructions.

4.3.Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.

4.4.Time processing of colour correction products to achieve target result, according to product instructions, and monitor through observation.

4.5.Remove residual product at end of processing time, according to product instructions.

4.6.Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

5. Review service and provide home care advice.

5.1.Review service outcomes against client expectations and confirm client satisfaction with colour and tone result.

5.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.

5.3.Reach agreement with client on proposed solutions through positive and open communication.

5.4.Advise on and recommend home colour care products and sun protection strategies.

5.5.Update client history to include full details of colour correction service.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client.

1.1.Access and review any existing client hair colour history or create for new clients.

1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current hair colour.

1.3.Discuss client colour preferences, and expectations of desired base colour and tone using colour charts to assist.

1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of colour treatment.

1.5.Visually examine and analyse unwanted colour and tones, client skin and hair characteristics and condition.

1.6.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend colour treatments appropriate for the client.

1.7.Obtain client agreement to proceed with recommended colouring services.

2. Determine contraindications to corrective colour treatment.

2.1.Evaluate client reaction to colour chemicals through discussion, assessment of history, where available, and completion of a pre-service skin test, as required.

2.2.Complete a strand test where hair analysis indicates risk to hair structure and condition.

2.3.Identify contraindications to proceeding with colour correction treatment and explain any present to client.

3. Select colour correction products and prepare for service.

3.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair colour correction, to ensure effective and safe use of chemicals.

3.2.Select colour correction products to neutralise unwanted colour and tones and to achieve target base colour and tone.

3.3.Select and prepare equipment according to product instructions and application methods to be used.

3.4.Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.

3.5.Measure and prepare colour correction products, according to product instructions and ensure minimal wastage.

3.6.Apply wraps and towels and skin barrier cream to ensure client protection and safety.

4. Apply colour correction products.

4.1.Maintain client and operator comfort and safety throughout colour service according to organisational procedures.

4.2.Apply colour correction products using methods and following stages shown in product instructions.

4.3.Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.

4.4.Time processing of colour correction products to achieve target result, according to product instructions, and monitor through observation.

4.5.Remove residual product at end of processing time, according to product instructions.

4.6.Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

5. Review service and provide home care advice.

5.1.Review service outcomes against client expectations and confirm client satisfaction with colour and tone result.

5.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.

5.3.Reach agreement with client on proposed solutions through positive and open communication.

5.4.Advise on and recommend home colour care products and sun protection strategies.

5.5.Update client history to include full details of colour correction service.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

consult with at least six clients, each with different colour correction needs, and complete colour correction treatments which consistently achieve target colour and tone results to client satisfaction using these colour correction products cumulatively across the six services provided:

colour fillers

permanent colour

porosity equalisers

semi-permanent colour

temporary colour

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate colouring treatments:

natural hair type, texture, porosity, density and elasticity

natural base colour

artificial base colour

hair colour tone

percentage of white hair

presence of lightening agents or artificial hair colour treatments on hair

existing chemical services, including metallic based products

skin tone

length of hair

scalp condition

record the following details of the colour service in the history for each client serviced:

pre-service hair analysis and colour problem

contraindications

reaction to skin tests or products

colour correction products selected

brand and colour selection

application techniques, processing methods and times

colour and hair condition outcome

recommended home care products.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

colour wheel and its use in colour selection to achieve warm and cool tones

key characteristics and interrelationships of the elements and principles of hair design and their use in achieving hair colouring effects;

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to hair colour

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

relationship between hair porosity, texture, condition and the success of colour treatments

basic concepts of cosmetic chemistry, as they apply to effective and safe use of colour correction products:

bonds

molecules

chemical compounds

chemical change

neutralisation

acids and bases

pH

at an elementary level of understanding, the chemical and physical effects on hair structure, texture and colour of:

colour fillers

hydrogen peroxide

porosity equalisers

temporary colour

semi-permanent colour

permanent colour

high lift tints

sunlight

heated hairdressing equipment

contraindications to using colour correction products:

damaging effects of previous chemical hair treatments

hair porosity

sunlight or heat affected hair

client allergic reactions

organisation’s colour correction products range:

colour chart system

formulation of colour and high lift tints

product purpose

action on the hair

mixing and application instructions

processing and development times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

reasons for selecting different application methods

basic aspects of local government, state or territory health regulations applicable to providing hair colouring services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

monitoring client scalp comfort and condition

work health and safety for applying hair colour correction products, with particular emphasis on:

avoiding product contact with operator eyes and skin

avoiding inhalation of fumes during product mixing

using correct posture and adjusting height of client chair to avoid fatigue and injury

minimising wastage of colour correction products

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.